Employee Engagement = Corporate Profitability

-There is a direct link between employee satisfaction and customer satisfaction, and between customer satisfaction and improved financial performance.

-The key organizational characteristic for explaining employee satisfaction is organizational communication.

-Employee satisfaction is a key antecedent to employee engagement.

-Organizations with engaged employees have customers who use their products more. Increased customer usage leads to higher levels of customer satisfaction.

-Customers who are more satisfied with an organization's products are less expensive to serve, use the product more and hence, are more profitable customers.

For White papers and the full research studies, reference: www.performanceforum.org

Motivate / Reward Employees

Consider these statistics obtained from a recent study:

• 3 in 10 employees feel an obligation to stay with their current employer
• 4 in 10 employees believe that their organization is concerned for it's employees
• 44% believe that the company cares about developing employees for the long term
• 47% feel they are encouraged to try new ways of doing things at work

While companies are streamlining their workforce and providing additional services with fewer employees, this is the perfect time to make sure you're retaining the employees that are most important to your success.

In this climate of downsizing and eliminating corporate benefits, there are no cost/no risk/no commitment benefits that you may offer employees. A Private Corporate Store that offers brand-name merchandise at special discounted prices is just one of them. These are password protected sites that are available only to your employees and can be hosted on your intranet, or on an independant site. Call us for a demo and to discuss how to quickly put your Private Store in place today.

Many companies are moving away from traditional Service Award Programs that simply reward years of employment, to merit incentives or team awards based on productivity and profitability. Others are choosing a Holiday or specific time of year to simply thank employees for their service and celebrate together.

Read our case study.

For more information on structuring a recognition program
please see these related articles:

Employee Recognition - Incentive Performance Council Website